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The Hotel Brussels, Brussels
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Key details
About the Hotel
Boulevard De Waterloo 38,
Brussels,
Belgium,
1000,
Brussels Region
The Hotel Brussels offers sleek, modern accommodations with panoramic views, located on Boulevard de Waterloo in the fashion district. This 4-star Brussels hotel features a first-class dining experience and a Panorama Lounge for city views.
Rooms & Amenities
Modern rooms at The Hotel Brussels feature large windows, air conditioning, and free Wi-Fi. Select accommodations offer city skyline views and access to the Panorama Lounge, which provides complimentary snacks and drinks.
Dining Options
The on-site restaurant serves a fine dining experience with a menu that highlights local and seasonal ingredients. A variety of additional dining options, including cafes and international cuisine, are available within walking distance.
Business & Services
The Hotel Brussels boasts 12 meeting rooms, accommodating up to 400 guests. A convenient underground parking facility is available for guests traveling by car, along with easy access to public transport options.
Local Area & Attractions
Nearby attractions include the Royal Palace of Brussels, Grand Place, and the Magritte Museum, all within walking distance. The hotel is also well-served by Louise-Louiza Station and Porte de Namur, providing easy access to the city's public transport network.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“The room I stayed in had an unexpected corner window that offered unbelievable views of the city, making it a good experience.” view full review
Breakfast Bliss!
“The breakfast spread was impressive, offering a beautiful variety of choices that left me completely satisfied each morning.” view full review
Easy Parking!
“I found the street parking to be plentiful at night, which was made even easier with the parking apps for hassle-free payments.” view full review
Luxurious Ambiance!
“The hotel felt like an art gallery inside, with luxury goods and stylish decor that created a very comfortable and cozy ambiance.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Baggage storage
Locker room
Vending machines
Multilingual staff
Electric vehicle charging station
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Housekeeping
Bicycle rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cribs
Spa & Leisure
Spa & wellness center
Sauna
Steam room
Room features
Air conditioning
Bathroom
Private bathroom
Self-catering
Electric kettle
Bedroom
Premium bedding
Media
Cable/ Satellite television
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Location
Boulevard De Waterloo 38,
Brussels,
Belgium,
1000,
Brussels Region
Map view
street view
Boulevard De Waterloo 38,
Brussels,
Belgium,
1000,
Brussels Region
City landmarks
Square
Grand Place
5000 ft
Monuments and Landmarks
Manneken Pis
4300 ft
Mall
Royal Gallery of Saint Hubert
4800 ft
Church
Saint Michael and Gudula Cathedral
5300 ft
Art object
Jeanneke-Pis
1.0
mi
Public Building
Parlamentarium
5000 ft
Museums
Royal Museums of Fine Arts of Belgium
2500 ft
Parks
Parc du Cinquantenaire
1.5
mi
Public Building
Law Courts of Brussels
2100 ft
Museums
Horta Museum
1.0
mi
Public Building
Museum of the City of Brussels
4600 ft
Museums
Magritte Museum
2700 ft
Metro Station
Porte de Hal Museum
3400 ft
Church
Notre-Dame du Sablon
2300 ft
Museums
Musical Instruments Museum
2800 ft
Monuments and Landmarks
Congress Column
1.1
mi
Museums
Museum of Natural Sciences
1.0
mi
Palace
Palace of Coudenberg
2800 ft
Museums
Royal Theatre Toone
5100 ft
BrusselsBelgium
Mont des Arts
3600 ft
BrusselsBelgium
Rue des Bouchers
1.0
mi
Church
Church of Our Lady of the Chapel
2800 ft
Pl des Palais
Brussels Park
4000 ft
Square
Place du Petit Sablon
2200 ft
Place Royale
Place Royale
2500 ft
Museums
Brewery Museum
4400 ft
Museums
Costume and Lace Museum
4200 ft
Nearby
Palace
Royal Palace of Brussels
2000 ft
Art object
Palace of Charles of Lorraine
1700 ft
Public Building
Egmont Palace
1300 ft
Restaurants
Cospaia
800 ft
Rue Capitaine Crespel 1
La Fabrique en Ville
500 ft
44 Boulevard de Waterloo
Confucius
900 ft
Rue Capitaine Crespel 10
JB
600 ft
Hofberg 2 Montagne de la Cour Musical Instruments Museum
Gallery Resto-Boutique
700 ft
Rue du Grand Cerf 7
l'atelier de Jean
600 ft
rue du grand Cerf
Enjoy
700 ft
Boulevard de Waterloo 22
L'orangerie du parc d'Egmont
800 ft
Waterloolaan
Brussels Grill
1400 ft
Avenue de la Toison d'Or 7 Porte de Namur
Haagen Dazs
900 ft
Place Louise 2
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Comfortable Rooms
Professional Service
Delayed Room Preparation
Limited Dining Options
7.8/10
Very good
Rooms
8.1
Location
8.6
Service
8.1
Dining
7.1
Guest reviews
7.8/10
based on 14 reviews
8.6
8.6/10 based on 9150 reviews
William
United States of America,
April
2024
8.6/10
Staying at the hotel was a wonderful experience overall. The rooms were absolutely perfect with modern amenities, while the service was attentive and professional. The location is fantastic for exploring Brussels, although it can get a bit loud at times. The dining was exceptional, offering a variety of delicious options. The facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
I stayed on the 14th floor, and the room was a corner room with great features. It was spacious with modern lighting, automatic screen curtains, Nespresso machine, and comfortable amenities like free water, soft drinks, and beer in the mini bar. The bed was extremely comfortable, and the walk-in rain shower was a highlight.
Service
8.0
The staff was friendly and took great care of me throughout my stay. They were attentive and professional, ensuring that all my needs were met. I appreciated their efforts, especially the follow-up in the morning to address a minor inconvenience.
Location
8.0
The hotel is in a great location, close to many tourist attractions and conveniently situated near the Waterloolaan and the Louisalaan. While it can get a bit crowded due to events, it's still a fantastic spot to explore Brussels from.
Dining
9.0
The dining experience was amazing! I enjoyed a glass of champagne and the variety of dishes that satisfied every taste. The proximity to interesting sights made dining even more enjoyable. The option to project movies from your phone was a cool touch.
Facilities
9.0
The hotel's facilities were top-notch, offering everything from great dining options to pet amenities. The overall experience was wonderful, and I enjoyed the facilities provided during my stay.
Patrick
United Kingdom,
April
2024
7.8/10
The hotel offers spacious rooms with comfortable beds and a beautiful view of the city, but it comes at a high price. The service is attentive but can be slow at times. The location is excellent, ideal for shopping and exploring the city, with a central and convenient setting. The dining options are good, especially for vegetarians and vegans. Overall, a place with great views and comfort, though a bit costly.
Rooms
8.0
The room was clean and comfortable with a great view of the city.
Service
7.0
The service was attentive but occasionally slow with requests.
Location
9.0
The hotel is centrally located, close to attractions and public transport stops.
Dining
7.0
The dining experience offers quality options for vegetarians and vegans.
Facilities
8.0
The hotel facilities are of a high standard.
Tom
United States of America,
February
2024
6.6/10
I had a mixed experience at the hotel. The staff was incredibly helpful and friendly, the rooms were bright and spacious with a big TV screen and coffee-tea machine, and the breakfast was very refreshing. However, the room facing the busy road lacked soundproofing, making it extremely noisy until 5 am.
Rooms
7.0
The rooms were spacious, bright, and comfortable, with great cleanliness.
Service
6.0
The service at the restaurant was welcoming and friendly, but overall, it was not up to the expected standard.
Location
8.0
The location was ideal, just steps away from all public transportation and close to the main square, making it convenient for my visit to the Autoworld Museum.
Dining
5.0
The dining experience had its ups and downs. While the staff was friendly and welcoming, the breakfast was just some trays of snacks and a bit overpriced for the options available.
Facilities
7.0
The facilities at the hotel were decent, with room service, laundry, and pet amenities available.
Alexander
United States of America,
February
2024
8.2/10
My stay at the hotel was wonderful. The rooms were clean, spacious, and beautifully designed with great views, making it a pleasant accommodation choice. The service was friendly and effective, especially from the concierge who went above and beyond to assist us. The location was excellent, allowing us easy access to various attractions and public transport. The dining experience had its ups and downs, with some aspects to improve upon. Overall, a great stay with some minor room for enhancement.
Rooms
9.0
The room between the 20th and 24th floor was impressive with good views, comfy bed, a coffee machine, a good shower, and a nice TV.
Service
8.0
The staff were all friendly and very helpful, although some aspects could be improved for a more personalized experience.
Location
9.0
The hotel's location was perfect for exploring various areas like Sablon, Grande Place, St Gilles, and the avenue Louise shopping area, with easy access to public transport stops.
Dining
7.0
The dining options were good, although there were some minor issues with the breakfast service in terms of selection and pricing.
Facilities
8.0
The hotel offered a range of useful facilities to make the stay more convenient and enjoyable.
Philip
United Kingdom,
January
2024
9.0/10
I couldn't have asked for a better stay in Brussels! The rooms were just perfect, offering ample light and complete control with the electrical system. They were incredibly comfortable and spotlessly clean, equipped with everything you could need like a Nespresso machine, automatic screen curtains, and even a fully stocked mini-bar with complimentary water, soft drinks, and beer. The bed was a dream, and the rain shower felt luxurious—an absolute rarity to find this level of comfort in Brussels.
Rooms
10.0
The rooms were incredibly comfortable and clean, with modern amenities and thoughtful extras.
Service
9.0
The service was exceptional. The staff went above and beyond to ensure my needs were met, even providing helpful tips for getting around the city.
Location
9.0
The location was superb, situated in a great neighborhood close to all the must-visit spots in Brussels. With easy access to public transport, getting around was a breeze.
Dining
8.0
The dining experience was delightful with a wide selection of delicious dishes. However, a bit more variety in the menu would have been appreciated.
Facilities
9.0
The hotel's facilities were top-notch, offering everything one might need for a comfortable and convenient stay.
Douglas
United States of America,
January
2024
8.0/10
I had a pleasant stay at the hotel. The rooms could have been ready a bit earlier in the morning but were equipped with nice amenities like rainfall showers and electronically controlled shutters on the upper floors. The service was professional, and the location was perfect, just a short walk from the subway station. The hotel's dining options were good, although not very extensive. Overall, a comfortable stay with minor room timing issues.
Rooms
8.0
The rooms were nicely equipped with rainfall showers and electronically controlled shutters on the upper floors.
Service
9.0
I received professional service during my stay, and the location was convenient for accessing the Metro.
Location
9.0
The hotel's location was perfect, just a two-minute walk from the subway station in an elegant and safe neighborhood.
Dining
7.0
The dining experience was satisfactory, although not overly extensive, in my opinion.
Facilities
7.0
The hotel offered standard facilities for a comfortable stay.
Comfortable Rooms
Delayed Room Preparation
Chris
United Kingdom,
November
2023
7.2/10
The hotel offers a mix of positives and negatives. While the rooms weren't very clean and had a strange smell, they were spacious, comfortable, and provided promised views. The service was top-notch, especially with the helpful staff member Carlos. The location is excellent for luxury shopping in Brussels, although the dining options were limited and pricey.
Rooms
7.0
The rooms, despite not being very clean and having a weird smell, were quite spacious, comfortable, well-appointed, and offered the expected views.
Service
9.0
The service was fantastic, especially Carlos who went above and beyond to assist us. The hotel staff were polite, efficient, and very helpful.
Location
8.0
The location is ideal for luxury shopping in Brussels and is close to many top-quality shops and attractions.
Dining
5.0
The dining experience was subpar with limited options and high prices during peak hours.
Facilities
7.0
The facilities were generally good, although dining options were limited and overpriced.
Kevin
United Kingdom,
September
2023
7.8/10
The hotel offers a mix of benefits and drawbacks. The rooms may feel slightly tired, especially regarding the poor wifi on the top floors, but they come with a free mini bar in our room choice and access to the Panorama Lounge, where complimentary drinks and nibbles are served.
Rooms
7.0
The rooms felt a little tired overall, with poor wifi on the top floors, but they have a free mini bar and access to the Panorama Lounge with complimentary drinks and nibbles.
Service
9.0
The concierge was very accommodating, especially regarding possible minibar payments, and the staff were kind and welcoming, meeting international standards.
Location
8.0
The hotel is perfectly central for most sightseeing and other locations, situated conveniently in the city center surrounded by brand-name establishments. However, the bar prices could be high and it's a bit far from the train station for those who rely on rail transport.
Dining
8.0
The dining experience, with a traditional buffet breakfast in a lovely restaurant overlooking the park, though limited, offers options for everybody, including delicious focaccia bread.
Facilities
7.0
The hotel provides good facilities but could do better in certain areas; however, the fitness center is commendable, even though not exceptional.
Bill
United Kingdom,
July
2023
9.0/10
The hotel is perfectly located, just a short walk from the city center and with fabulous surroundings. The rooms are spacious, very clean, and come with a complementary mini-bar and blackout curtains, making for a relaxing stay. The staff were all incredibly friendly and helpful, providing great recommendations and assistance throughout our visit. The dining experience, while good overall, could benefit from a wider selection, especially during breakfast hours. The hotel's facilities are well-kept and contributed to our enjoyable stay.
Rooms
9.0
The rooms were high up, spacious, and very clean, with nice amenities including a complementary mini-bar and blackout curtains.
Service
9.0
The service was top-notch; all staff members were friendly and very helpful, offering great recommendations and assistance whenever needed.
Location
10.0
The hotel's location was exactly where we needed to be, close to shops, restaurants, and major attractions like the Sablons and Grand Place. It's in a great area with easy access to everything we wanted to see and do.
Dining
8.0
The dining experience, particularly in the Lounge, was good with a nice selection of food, but we wished for a bit more variety during breakfast hours.
Facilities
9.0
The hotel's facilities were great and well-maintained, adding to our overall comfort and enjoyment during our stay.
Tom
United Kingdom,
July
2023
7.8/10
I thoroughly enjoyed my stay at the hotel. The rooms were very comfortable, and I loved having an espresso machine in the room. However, the soundproofing could be better. The staff was welcoming and offered a great service. The location was convenient with excellent public transport links. The dining options were good, but there could be more variety. Overall, it was a pleasant experience with some minor areas for improvement.
Rooms
8.0
The rooms were very comfortable and had a decent bed. I especially liked having an espresso machine with capsules.
Service
9.0
The staff was very nice and welcoming, providing excellent service. I appreciated the interactions with different members of the team.
Location
7.0
The hotel's location was good, situated on a nice street close to public transport. It was also very close to the Conservatory and had a great view from the window.
Dining
7.0
The dining experience was very good, catering to various tastes. However, there is room for improvement in diversifying the offerings.
Facilities
8.0
The facilities were satisfactory and met my needs during the stay.
Richard
United States of America,
May
2023
7.6/10
The hotel has moderately proportioned rooms with a lounge area by the window to take in the views and good bathroom amenities. The location is very convenient for shopping and exploring the city, but the rooms are not soundproof, leading to noise from neighboring rooms and the street outside despite being on the 9th floor.
Rooms
7.0
The rooms have lots of light, a nice view, and are well-equipped with Nespresso machines for coffee lovers and a hot water kettle for tea enthusiasts.
Service
8.0
The staff greeted me at the entrance and were polite and helpful, especially during the chaos caused by flight cancellations due to a strike at Brussels airport.
Location
9.0
The hotel is situated in a very nice neighborhood of Brussels, near a Metro station and offers great SPA and fitness facilities.
Dining
6.0
The dining experience was a mix of good and chaotic, with some dishes having a funny taste while others were very tasty.
Facilities
8.0
The hotel features a sauna, hammam, and resting room for relaxation.
Michael
United Kingdom,
April
2023
8.6/10
My stay at the hotel was absolutely fantastic! The rooms were amazing - very spacious, modern, and clean, with all the amenities you could ask for like a Nespresso machine, free mini bar, and comfortable bed. However, the price seemed a bit too high for what was offered, and there was a small mix-up with the room assignment initially.
Rooms
9.0
The room was amazing, very spacious, modern, and had everything you need, including a Nespresso machine and a fridge.
Service
8.0
The staff was super friendly and helpful throughout my stay.
Location
9.0
The location was great, just near the metro station and a shopping center, making it very convenient for exploring the city.
Dining
8.0
The dining experience was fantastic with a big variation of food and fresh fruits.
Facilities
9.0
The hotel offers a great range of facilities, from room service to laundry services, ensuring a comfortable stay.
modern rooms
high price
Art
United States of America,
April
2023
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and had a wide, very comfortable bed, although I noticed some hair in the bath and dust on the floor. The Panorama Lounge access was a nice touch, offering a great view of the surroundings. The service was a mix of very kind and welcoming interactions, yet some instances of strangely impolite behavior. The hotel's location was fantastic, surrounded by high-end fashion shops, making it convenient for exploring the city. The dining experience was lovely in general, with the option to enjoy fabulous city views while dining. However, the cost was a bit steep for some offerings. Overall, a decent value for money with a few hiccups along the way.
Rooms
7.0
The rooms, fully occupied, were equipped with a wide and very comfortable bed, although I did notice some cleanliness issues like hair in the bath and dust on the floor.
Service
6.0
The service staff were generally very professional, but there were instances of strangely impolite behavior. The parking charge of 35 € per day for the underground parking garage felt a bit forced.
Location
9.0
The hotel's location was fantastic, surrounded by high-end fashion shops and close to luxury shopping strips, Apple Store, and eateries. A convenient spot for exploring the city with many attractions nearby.
Dining
7.0
The dining experience varied, ranging from lovely options available to some that were expensive. The 1st-floor function room for meals had dated decor, but the city views from the lounge made up for it.
Facilities
8.0
The facilities offered were satisfactory, including room service, dry cleaning, housekeeping, and welcome drink amenities. However, the pricing of some services didn't match the value received.